Substitution Policy
Occasionally, due to weather, seasonality, market conditions, and volatility due to Mother's Day, Valentine's Day, certain flowers or containers may become unavailable. In such cases, we will carefully substitute with items of equal or higher value, ensuring that the style, theme, and color scheme of your arrangement remain beautifully preserved.
Thank you for your understanding!
Brilliant orange roses, yellow alstroemeria, red carnations and miniature carnations, yellow daisy spray chrysanthemums, and purple statice in a beautiful cobalt blue vase.
In some instances, our photo may represent an overall theme or look and include a one-of-a-kind vase which cannot be exactly replicated.
Although the actual bouquet may not precisely match the photo, its temperament will. Occasionally, substitutions of flowers and/or containers happen due to weather, seasonality and market conditions which may affect availability. If this is the case with the gift you’ve selected, we will ensure that the style, theme and color scheme of your arrangement is preserved and will only substitute items of equal value or higher value.
If any design elements are of major importance to your order, please include them in the florist instructions at checkout or contact us to ensure availability.
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Rated 5 out of 5 stars
Flowers arrived and look amazing! I ordered these for my friend's birthday the day before her birthday and they arrived on time! They were full and exactly as shown in the image. She was very delighted. Thank you!!
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Rated 5 out of 5 stars
Excellent experience! I ordered a bouquet online and chose the premium level. Then I tried to add a balloon, but was not able to do that. So I called and they added the balloon for free for my trouble. A big surprise was that they emailed me a picture of the bouquet with my card and balloon added! It was beautiful! And I definitely got my money’s worth with the premium level. The bouquet was very full with beautiful flowers. I definitely recommend this florist.
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Rated 5 out of 5 stars
Loved the flowers and so did my daughter. I will order again from this company. Probably the first time the flowers I ordered looked really good. Thank you.
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Rated 5 out of 5 stars
Excellent service - will definitely return! Easy online ordering platform. Fresh, gorgeous flowers in stylish vase. Truly appreciated by recipient.
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Rated 5 out of 5 stars
I’m on the East coast and sent flowers to the West coast. My sister called me to thank me and tell me how beautiful they were. She also sent me pictures. The flowers were beautiful, exactly what I wanted. It’s hard when I’m so far away to know which florist to use. I will be using La Floriya from now on! Thank you!
